State Farm® Insurance Agent Katie Hicks

"Julie has been great to work with and a lot of help transferring policies between states."

"We’ve loved working with Kerri at State Farm. Prompt, helpful and currently the best prices around!"

"Friendliest, professional, best prices in the Flathead!!! They saved us by bundling!!"

"Katie hicks ins in bigfork mt was notified nov 11 2025 by mail that we were canceling our ins only because we found a independent agent in kalispell mt, katie called me and expressed her sadness that we were canceling our ins(auto,home owners,umbrella,motor home policys).we recieved bills dec 2025,jan 2026,feb 2026, which i paid because they wereon a state farm credit card just to protect our credit score.i had no choice but to cancel the credit card to stop them continuing to charge for ins which was canceled 4 mths prior we called kat and were told that she gave our account to another employee when talking to the new person i was told she was working on it in feb 2026.ihad to call the ins comissioner to file a claim as we had not recieved any refunds for ins policys that we had canceled 4 mths prior.the ins comissioner did a investigated and we recieved some refunds .after paying for ins for 3 mths i had file fraud charges on the credit card as we did not authorize the charges us bank cc investigated and i was sent a letter saying the charges were not legitamate and refunded us the charges.as of may 9 2026 we are still recieving bills from state farm when we talked to katie about the charges she she sent our account to whitefish agent as we retained one policy on my wifes suplemental ins,she said to talk to the agent she was no longer involved but the bills that we were recieving were ccd to katie not the new agent as he knew nothing about the dispute with bigfork agent.we are still recieving bills from state farm 6 months after cancelling the above policys.WE NEED TO STOP THIS HARRASMENT I HOWEVER SEE NO END TO IT"

"Fast, friendly service. Best agents I've ever worked with!"

"Kerri is so helpful! Even when something fell a bit out of what she could directly help me with, she went above and beyond to guide me to what I needed."

"Wow, Julie is amazing. Answers my text message immediately and always handles all my issues right away. Thank you"

"Cat Furr was absolutely great! Very friendly and helped me with exactly what I was asking for. So glad I switched to State Farm!"

"Kerri is awesome! Always helpful, never too busy to help, and very friendly and knowledgeable."

"Never in a million years did I think walking into an insurance office could feel like home—but that’s exactly what you get here. The Bigfork team is incredibly devoted to the community, and everyone is genuinely kind, welcoming… and yes, they even laugh at my bad jokes. It's just fun to stop in and say hi, drink some coffee and raid their snacks. Seriously, love Katie and her whole crew! Warm fuzzies aside, what really matters is how they show up when things go sideways. Our family was in a car accident in October, and our previous agent completely dropped the ball—calls weren’t returned, things were confusing, and honestly, it felt stressful and uncertain. One call to Katie Hicks’ office changed everything. I spoke with Cat, and from that moment on, we were taken care of. They walked us through every step, answered every question, and made a tough situation feel manageable. Since then, every interaction—whether it’s Zoe or anyone else on the team—has been easy, clear, and genuinely helpful. I never hesitate to call, even with the “what if” questions (like windstorms, falling trees, or double-checking fine print I probably already know). They always take the time to explain things without making you feel silly. This team doesn’t just sell insurance—they actually take care of people. And that’s rare."

"Super helpful!! Love her so amazing!!"

"Great service from Cat out of Big Fork yesterday. Five stars."

"Always a pleasure. Thanks"

"Service was fast and great people to work with there, would recommend you call."

"Great service. All the employees including owner are always willing to help"

"Extremely kind and helpful staff. Never had anything but a good experience with them. Highly recommend"

"Catherine at Katie Hicks State Farm has been such a huge help with all things insurance related since the beginning of our time with State Farm! She is very efficient and we always feel at ease and taken care of, due to her extensive knowledge in all areas of the insurance world. Thanks again Cat!!"

"I can't say enough. Always friendly to talk to and very knowledgeable. It is very appreciated."

"Catherine is awesome"

"Julie was freaking amazing to work with. I was so stressed about about getting car insurance for my teen and she emailed me and got me a even cheaper rate than the website and im just so very pleased with how easy everything went. I went from being stressed to so so happy and relieved. Honestly, this year I want to get my 3 other vehicles switched over to State Farm after all the great help from Julie today. Thank you so much!"

"Catherine Furr was extremely helpful - she got back to me promptly and answered all my questions - we have been with State Farm for 40 plus years and always have had great results and experiences!"

"had to update an insurance policy - Cat Furr was super helpful, updated it right away and sent me the updated insurance within a few minutes. Super easy, quick and efficient."

"Katie and her team are the best! Best experience we have ever had with an insurance company. I highly recommend Katie and her team. They answer the phone every time. No voicemail, IA, etc. I appreciate their responsiveness which is second to none. Far surpasses my previous insurance experience."

"Great service from these ladies. Very pleasant to speak to and always keeping you updated. I would recommend them without any reservations."

"Awesome service as always."