State Farm® Insurance Agent Katie Hicks

"Cat Furr was absolutely great! Very friendly and helped me with exactly what I was asking for. So glad I switched to State Farm!"

"Kerri is awesome! Always helpful, never too busy to help, and very friendly and knowledgeable."

"Never in a million years did I think walking into an insurance office could feel like home—but that’s exactly what you get here. The Bigfork team is incredibly devoted to the community, and everyone is genuinely kind, welcoming… and yes, they even laugh at my bad jokes. It's just fun to stop in and say hi, drink some coffee and raid their snacks. Seriously, love Katie and her whole crew! Warm fuzzies aside, what really matters is how they show up when things go sideways. Our family was in a car accident in October, and our previous agent completely dropped the ball—calls weren’t returned, things were confusing, and honestly, it felt stressful and uncertain. One call to Katie Hicks’ office changed everything. I spoke with Cat, and from that moment on, we were taken care of. They walked us through every step, answered every question, and made a tough situation feel manageable. Since then, every interaction—whether it’s Zoe or anyone else on the team—has been easy, clear, and genuinely helpful. I never hesitate to call, even with the “what if” questions (like windstorms, falling trees, or double-checking fine print I probably already know). They always take the time to explain things without making you feel silly. This team doesn’t just sell insurance—they actually take care of people. And that’s rare."

"Super helpful!! Love her so amazing!!"

"Great service from Cat out of Big Fork yesterday. Five stars."

"Always a pleasure. Thanks"

"Service was fast and great people to work with there, would recommend you call."

"Great service. All the employees including owner are always willing to help"

"Extremely kind and helpful staff. Never had anything but a good experience with them. Highly recommend"

"Catherine at Katie Hicks State Farm has been such a huge help with all things insurance related since the beginning of our time with State Farm! She is very efficient and we always feel at ease and taken care of, due to her extensive knowledge in all areas of the insurance world. Thanks again Cat!!"

"I can't say enough. Always friendly to talk to and very knowledgeable. It is very appreciated."

"Catherine is awesome"

"Julie was freaking amazing to work with. I was so stressed about about getting car insurance for my teen and she emailed me and got me a even cheaper rate than the website and im just so very pleased with how easy everything went. I went from being stressed to so so happy and relieved. Honestly, this year I want to get my 3 other vehicles switched over to State Farm after all the great help from Julie today. Thank you so much!"

"Catherine Furr was extremely helpful - she got back to me promptly and answered all my questions - we have been with State Farm for 40 plus years and always have had great results and experiences!"

"had to update an insurance policy - Cat Furr was super helpful, updated it right away and sent me the updated insurance within a few minutes. Super easy, quick and efficient."

"Katie and her team are the best! Best experience we have ever had with an insurance company. I highly recommend Katie and her team. They answer the phone every time. No voicemail, IA, etc. I appreciate their responsiveness which is second to none. Far surpasses my previous insurance experience."

"Great service from these ladies. Very pleasant to speak to and always keeping you updated. I would recommend them without any reservations."

"Awesome service as always."

"Good service, candy, and coffee"

"Julie M was amazing to work with, she answered all my questions promptly and professionally. She made sure I understood all of my coverages and addressed any concerns I had."

"Julie was incredibly helpful and a pleasure to work with!"

"Julie Merritt goes her way to make sure every single detail is taken care of when it comes to insurance . I have called her several times for clarity and she has always been extremely professional and willing to help me. Julie was able to separate my car insurance and home insurance after a divorce that was so stressful, yet she made it so easy. Every single time I’ve reached out to her she’s responded so quickly and is always looking to help the client feel confident in their decisions. I am so grateful for all of her help Julie is a class act I don’t know what I would’ve done without her."

"Cat addressed all of my concerns on one call! Great customer experience!"

"Catherine has been working with me and my small business and hands down, the best insurance experince ever! Super simple and always there for any questions!"

"Catherine Furr has been incredible to work with! And very prompt and pleasant to speak to! I highly recommend her!!!!! Thank you Catherine!"